Frequently asked questions (FAQs)

A structured guide for clients covering all aspects of Dealing.com’s platform, products, policies, and procedures.

Intoduction to dealing.com

  • What is Dealing.com?
  • Who can open an account?
  • What markets are available?
  • What products can I trade or invest in?
  • Is Dealing.com regulated?
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Account Opening & Onboarding

  • What account types are available?
  • What documentation is required?
  • How long does onboarding take?
  • Can I hold multiple accounts?
  • Can I access my full history?

Trading & Execution

  • What are Dealing.com’s active hours?
  • What is “Best Execution”?
  • Are there order limits or trading restrictions?
  • What order types can I place?
  • Are fractional shares supported?
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Custody, Portfolios & Holdings

  • Who holds my securities?
  • How are holdings registered?
  • Can I transfer securities in or out?
  • Are paper share certificates available?
  • Can I reinvest dividends automatically?
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Taxation, With Holding & Reporting

  • Do I pay tax on my investments?
  • Does Dealing.com apply withholding tax?
  • Do you provide tax statements?
  • What methods can I use to calculate my tax cost basis?
  • Can I preview how FIFO or other methods affect my gains or losses?

Platform Features & Internal Systems

  • Trade Execution & Monitoring
  • Internal Platform Tools
  • Support & Complaint Handling

Regulation & Legal

  • Our Regulatory Scope
  • Legal Disclosures
  • Investor Protection
  • What happens if Dealing.com becomes insolvent?
  • How can I make a complaint?
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Investments

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  • Fractional Shares
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Explore

  • Calculators
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  • Market Holidays
  • News and Market Updates
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Company

  • About
  • Regulations and Registrations
  • Corporate Calendar
  • Legal Documents
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Investments

  • Markets
  • Assets
  • Fractional Shares
  • Institutional/HNI/NRI accounts

Explore

  • Calculators
  • Economic Calendar
  • Market Holidays
  • News and Market Updates
  • Blogs

Company

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  • Corporate Calendar
  • Legal Documents
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This website is owned and operated by Charlgate Ltd with registration number HE 372060 and registered address at 319, 28th October Street, Kanika Business Center, Office 201B, 3105 Limassol, Cyprus

Charlgate Ltd is a company authorised and regulated by the Cyprus Securities and Exchange Commission – CySEC (CySEC Licence number 367/18), and is a member of the Investor Compensation Fund (ICF).

Charlgate Ltd is registered with various regulators throughout Europe, including the German Federal Financial Supervisory Authority – BaFin (Registration number: 157125), the Italian Commissione Nazionale per le Società e la Borsa – CONSOB (Registration number: 5151), the Spanish Comisión Nacional de Mercado de Valores – CNVM (Registration number: 4892), the Norway Finanstilsynet – (Registration number: FT00118545).

The information provided on this website is for general information purposes only and does not constitute investment advice, a recommendation, or an offer or solicitation to buy or sell any financial instruments or services.

Investing in financial instruments involves risk, including the possible loss of capital. The value of investments may fluctuate, and investors may not recover the amount originally invested. Past performance is not a reliable indicator of future results. Certain financial instruments may involve additional risks due to leverage or market volatility. You should ensure that you fully understand the characteristics and risks of the financial instruments before making any investment decision and consider whether such investments are suitable for you in light of your financial situation, investment objectives, and risk tolerance.

Charlgate Ltd does not offer its services to residents outside the EEA and Belgium.

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