Frequently asked questions (FAQs)

A structured guide for clients covering all aspects of Dealing.com’s platform, products, policies, and procedures.

Intoduction to dealing.com

  • What is Dealing.com?
  • Who can open an account?
  • What markets are available?
  • What products can I trade or invest in?
  • Is Dealing.com regulated?

Account Opening & Onboarding

  • What account types are available?
  • What documentation is required?
  • How long does onboarding take?
  • Can I hold multiple accounts?
  • Can I access my full history?

Trading & Execution

  • What are Dealing.com’s active hours?
  • What is “Best Execution”?
  • Are there order limits or trading restrictions?
  • What order types can I place?
  • Are fractional shares supported?

Custody, Portfolios & Holdings

  • Who holds my securities?
  • How are holdings registered?
  • Can I transfer securities in or out?
  • Are paper share certificates available?
  • Can I reinvest dividends automatically?

Taxation, With Holding & Reporting

  • Do I pay tax on my investments?
  • Does Dealing.com apply withholding tax?
  • Do you provide tax statements?
  • What methods can I use to calculate my tax cost basis?
  • Can I preview how FIFO or other methods affect my gains or losses?

Platform Features & Internal Systems

  • Trade Execution & Monitoring
  • Internal Platform Tools
  • Support & Complaint Handling

Regulation & Legal

  • Our Regulatory Scope
  • Legal Disclosures
  • Investor Protection
  • What happens if Dealing.com becomes insolvent?
  • How can I make a complaint?
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Investments

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  • Fractional Shares
  • Institutional/HNI/NRI accounts

Explore

  • Calculators
  • Economic Calendar
  • Market Holidays
  • News and Market Updates
  • Partner Program
  • Blogs

Company

  • About
  • Regulations and Registrations
  • Corporate Calendar
  • Legal Documents
Platforms Pricing Learn

Investments

  • Markets
  • Assets
  • Fractional Shares
  • Institutional/HNI/NRI accounts

Explore

  • Calculators
  • Economic Calendar
  • Market Holidays
  • News and Market Updates
  • Partner Program
  • Blogs

Company

  • About
  • Regulations and Registrations
  • Corporate Calendar
  • Legal Documents
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Charlgate Ltd is a company authorised and regulated by the Cyprus Securities and Exchange Commission – CySEC (CySEC Licence number 367/18) and is a member of the Investor Compensation Fund (ICF).

Finvasia Capital Ltd, a private limited company incorporated and validly existing under the laws of Mauritius. Finvasia Capital Ltd holds an Investment Banking license issued by the Financial Services Commission Mauritius (license no. IK21000018). The Registered Office Address is No 62, ICT Avenue, 5th Floor, The Core, Cybercity 72201, Ebene, Mauritius

The information provided on this website is for general information purposes only and does not constitute investment advice, a recommendation, or an offer or solicitation to buy or sell any financial instruments or services.

Investing in financial instruments involves risk, including the possible loss of capital. The value of investments may fluctuate and investors may not recover the amount originally invested. Past performance is not a reliable indicator of future results. Certain financial instruments may involve additional risks due to leverage or market volatility. You should ensure that you fully understand the characteristics and risks of the financial instruments before making any investment decision and consider whether such investments are suitable for you in light of your financial situation, investment objectives, and risk tolerance.

Finvasia Capital Ltd does not provide services to residents of Central African Republic, Democratic Republic of the Congo, Eritea, Guinea-Bissau, Mali, North Korea, Russian Federation, Somalia, South Sudan, Syria, Yemen, United States of America (USA), United Kingdom (UK), British Columbia. This list of excluded countries is subject to changes.

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